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 Personal injury claims

Personal injury claims

Personal injury cases are often complex. Our specialist personal injury solicitors can provide free legal advice with no upfront costs. Request a free consultation today to discuss your case.

Overview

Personal injury solicitors in Scotland

If you have suffered injury or illness as a result of someone else’s fault (negligence) then you may have a personal injury claim and if so then you may be able to claim compensation.

To get an indication of the strength of your claim you should get in touch with a specialist personal injury solicitor as soon as possible.

“The staff are really friendly and down to earth. They break everything down perfectly so you understand everything that is going on.”

HM client

No Win No Fee Claims

For clients who do not have the benefit of Legal Expense Insurance (“LEI”), we deal with personal injury claims on a No Win No Fee basis, meaning you pay nothing if your case is unsuccessful. Even if you have LEI we can still assist you. Depending on the type of claim there is no requirement for you to accept the solicitors chosen by your insurers. You have the right to “freedom of choice” in relation to the solicitor instructed.

Services

What can you claim for?

You can make a compensation claim for injuries sustained as the result of an accident caused partially or fully by the negligence of others.

THE TEAM

Meet the team

FAQS

Common questions about personal injury compensation claims

Is there a time limit for personal injury claims?

Answer

Usually, you will have 3 years from the date of the accident or negligence to make a claim. If you have any doubt about if you have a case you should contact our specialist lawyers.

What steps are involved in filing personal injury claims and compensation? We will take details of your claim, the accident or negligence and our personal injury team will then assess the prospects of your case.

If we need any more details from you we will let you know. If we think your case has reasonable prospects of being successful we will take on your case and move this forward for you. We will add value to the service and advice we give to you wherever possible. As a full-service Scottish law firm, we know, provide and arrange support services that are available to you and your family.

Once we have identified who the negligent party is then we will send them written intimation of your claim. Most cases proceed under a Pre- Action Protocol – a series of steps to be taken to ensure everyone is aware of the claim and both sides are heard – and it is important that time limits are met by both us and the other side.

How long does a personal injury claim take?

Answer

Our aim is to achieve a conclusion for you as quickly as possible but we will ensure that any settlement is achieved on your behalf for a reasonable amount at the right time. This often means taking your case to court.

Your case may settle within the terms of the Pre- Action Protocol which means it settles without the need for court action. We understand the legal process and the impact this has on clients and their families so we will work with you to ensure that the process is as hassle-free and supportive for you as possible.

How do I prove my injury?

Answer

We require documents to prove your losses and will instruct relevant experts in order to prove that the injuries were linked to the accident or negligence and the extent of your losses. This includes medical reports to show the nature and extent of your injuries. We will advise you on what we are able to input as part of your compensation claim and guide you through the process.

How much compensation could I get?

Answer

Every case is different and compensation awarded will vary according to your specific circumstances however normally you can claim for compensation for your injuries and any losses which you have suffered as a result of your injury (for example lost earnings, damaged personal effects or goods, travel costs, services supplied by a family member etc).

The amount of compensation you will receive will depend on the evidence available, whether the neglected party is fully or partially responsible, the losses suffered and any additional costs to you. In terms of your injury claim factors taken into account when assessing the level of compensation are the extent and severity of your injury, the long terms effects of your injury and the extent to which the injury has affected your life.

How much does a personal injury claim cost?

Answer

For clients who do not have the benefit of Legal Expense Insurance (“LEI”), we deal with claims on a No Win No Fee basis, meaning you pay nothing if your case is unsuccessful. Even if you have LEI we can still assist you. Depending on the type of claim there is no requirement for you to accept the solicitors chosen by your insurers, you have the right to “freedom of choice” in relation to the solicitor instructed.

A No Win No Fee agreement is also known as a fee agreement which is an agreement you make with us so that you can make your personal injury claim without having to put up any legal fees upfront. So if your claim is unsuccessful the agreement states you will not have to pay any fees, helping to relieve any stress or worry throughout the claim process.
We will fight for justice and fairness, we will do the hard work for you and are committed to making a positive difference.

Testimonials

“Olivia was dealing with my injury claim, she was so thorough about the whole process. She called, emailed when needed, and I really felt that she listened to everything I had to say. I cannot thank her, and Harper Macleod, enough.”

– Lisa, HM Client

“Highly recommended. Sana was great throughout the whole process and kept me informed. Should anything else happen in the future I will not hesitate to use Harper macleod again.”

– Aimee Thomson, HM Client

“Rachael has been great through the whole process. She kept me up to date regularly . Great service.”

– Scott Craig, HM Client

“Fantastic customer service and support. Was supported and greatly guided through this experience. I was comfortable and no question was deemed ‘silly’. Highly recommend and would happily use again in the future. Richard went over and above for myself and was always available whenever I got in touch. Thanks so much again.”

– Samantha Jacobson, HM Client

“Delighted with Harper Macleod and especially the professional advice from Sana Aziz. I would highly recommend this company.”

– HM Client

“Roberta handled my injury claim and was extremely helpful and efficient throughout the claim. She kept me posted and was more than willing to provide assistance and any information whenever I asked. The settlement was quick, easy and I have been delighted with the service. Thanks to Roberta and Harper Macleod for making the experience easygoing.”

– HM Client

“I was put in touch with Harper Macleod through my insurance company after being injured in a road accident. I am so glad that they did, I was looked after so professionally from the word go, and made to feel at ease. My solicitor Karly was brilliant nothing was too much trouble and anything she could do to help was done. This was a very difficult time in my life and I’m so glad Harper Macleod were the people who looked after me and got things to the best conclusion possible for me. I will be forever grateful to everyone at harper Macleod for looking after my case.”

– HM Client

“Fantastic service from this company, in particular Richard Steell, who carried out our issues quickly and efficiently, with very little hassle. Many thanks and good luck for the future. Whilst I hope not to need your assistance again, I will call upon Richard should we need him again – many thanks.”

– HM Client

“I have spent the last 4 years working with Richard Steell and cannot thank him enough for the amazing rapport and relationship we have developed during the process of him helping me with claiming for a car accident. Richard kept me updated at every opportunity, and I never felt left out or alone. Thoroughly enjoyed my experience in working with and Harper Macleod LLP.”

– HM Client

“I had the pleasure of having Richard help me throughout my case. He was great at explaining everything, keeping me updated throughout, and continued to advise me. He helped to make a very stressful situation a lot easier! Highly recommend.”

– HM Client

“Karly was a great help in assisting me for a car accident that wasn’t my fault. Great communication, really friendly, and Karly was just lovely to deal with from start to finish. Can’t fault her at all.”

– HM Client

“My experience with Harper Macleod has been nothing short of great. Richard was excellent with all his communications. Letting us know timescales and next steps. From the start, I felt we were in safe hands and he had our best interests in mind at all times. I would definitely keep Harper Macleod in mind for any future legal matters. All in all, a smooth experience from start to finish.”

– HM Client

“The team are very informed and diligent in their approach.”

– Chambers UK 2024

“I found that the team was able to exercise great adaptability in dealing with foreign jurisdiction personal injury cases.”

– The Legal 500 2024

“Harper Macleod is particularly attuned to understanding their clients’ needs.”

– The Legal 500 2024

“A very good team.”

– The Legal 500 2024

“Diligent preparation, client-focused, knowledgeable advice and representation.”

– The Legal 500 2024

“Great breadth of experience and knowledge, with a mix of different personalities that complement and support one another. The quality and diversity of work is excellent.”

– The Legal 500 2024

“Amazing customer service! All my queries were responded too in a timely manner, with great advice. My claim was resolved efficiently, with continued updates, even when there was no response from the other party. Particular mention to Laura Gallacher, who was supplying the great service. Would highly recommend to anyone.”

– HM Client

“Fantastic service from start to finish. Richard Steell was a great support throughout, answering any questions I had.”

– HM Client

“Richard supported me through the horrid experience and lowered my anxieties throughout the process. Thank you.”

– HM Client

“Staff are really friendly and down to earth. They break everything down perfectly so you understand everything that is going on. Communication was amazing and I would just like to thank Laura Gallagher who did all of the above and much more making it as easy and effortless as possible for myself. Highly recommended”

– HM Client

“I’ve had the pleasure of dealing with Mr Richard Steell who was fantastic all the way through the process of my personal injury claim. Plenty of communication at all times from Mr Steell would certainly use again should it be needed. Thanks again.”

– HM Client

“Great service with Harper Macleod, would highly recommend them. Laura Gallacher did a fantastic job helping me and made the whole situation a lot easier”

– HM client

“Richard Steell’s hard work and dedication on my case has removed the stress from my accident aftermath and resulted in a fair result.”

– HM Client

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